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I am an individual interested in long-term care insurance. I am a current long-term care insurance policyholder. Did you purchase your LTCI through an agent or broker or your employer? For policy information, contact our customer care center or call 1-800-377-7311. To contact John Hancock, you can email us or call 1-800-525-4361.   I am a business owner or benefits manager interested in offering long-term care insurance. Would you like to learn more about long-term care? Would you like a John Hancock representative to contact you?   I am a financial professional interested in selling long-term care insurance. Are you interested in selling a group or an individual or multi-life product? For clients with more than 1,000 lives, click here. For clients with fewer than 1,000 lives, click here.